IT for medicine and clinics
Unified digital ecosystem for medical business: patient web portals, online appointment scheduling with doctors, integration with eHealth and medical information systems, secure storage of medical records and DICOM images, seamless IP telephony and personal data security.
Advantages of Implementation
TYPICAL CHALLENGES AND TASKS OF THE INDUSTRY
Problems that organizations most often face in the field of "IT for medicine and clinics", and which we solve at the level of processes and technologies.
Loss of Patients due to Overloaded Call Center
During peak hours patients cannot reach the reception, and in the absence of a convenient online booking on the website they simply switch to competitor clinics.
Slow performance of the medical information system (MIS)
Database downtime and delays in accessing electronic medical records are frustrating for doctors and increase the time of each patient's appointment.
Risks of data leakage of personal medical data
Medical diagnoses, analyses and client contacts are objects of increased interest by malicious actors. Strict encryption and access segmentation are required.
Absence of system re-submission
The clinic does not remind patients about a follow-up visit, annual check-up or analysis results due to the absence of a connection between CRM and messengers.
Complete engineering loop: Software + Equipment
We close simultaneously the development of software and the physical setup of servers, networks and workstations.
Software
Medical portal and user account
Adaptive clinic website with real-time doctor schedule, analysis results viewing cabinet and online consultation payment.
Synchronization with MICS and eHealth
Seamless integration of the website with your medical system (Helsi, Doctor Eleks, Medstar, Medsestra) for instant appointment slot booking without administrator involvement.
Medical CRM and communication bots
Automatic reminders about the visit in Viber/Telegram at 24 and 2 hours, automatic collection of feedback after the appointment and a funnel for repeat checkups.
Cloud IP telephony for reception
Patient card expiring on incoming call, routing to a personal coordinator, call queues and recording all conversations for quality control.
Servers, networks and equipment
Secure database servers and PACS
Deployment of dedicated servers for rapid loading and long-term storage of "heavy" MRI, CT and X-ray images in DICOM standard.
Seamless Wi-Fi for patients and staff
Isolated administrative network for diagnostic equipment and reception + guest Wi-Fi with Hotspot authentication in waiting areas.
Link and power supply redundancy
Connection of two independent internet providers with automatic switching (Failover) and uninterruptible systems for server rack.
Automatic backup 3-2-1 with encryption
Daily encrypted backup of medical database to a geographically distant cloud storage for recovery guarantee within 15 minutes.
Implementation Packages
Cost is calculated individually based on the results of the technical audit without hidden charges.
Frequently asked questions
Can online appointments on the website be combined with our current MICS?
How do you ensure protection against the leakage of medical patient records?
Does the company provide support on weekends, if the clinic loses connection?
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Clients who trust us with their processes
Industry leaders and private business, where engineering solutions of ALL IT Agency are successfully working
Need consultation on a project in the field of 'IT for medicine and clinics'?
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Confidentiality
Official NDA contract for system audit
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