IT for restaurants and hotels
Comprehensive hospitality infrastructure: own food delivery websites (saving up to 30% on aggregator commissions), QR-menu Choice, POS integration (Poster, Syrve), seamless guest Wi-Fi with authentication, IP-telephony and personnel control.
Advantages of Implementation
TYPICAL CHALLENGES AND TASKS OF THE INDUSTRY
Problems that organizations most often face in the field of "IT for restaurants and hotels", and which we solve at the level of processes and technologies.
High commissions for delivery services (up to 30%)
Use of exclusively aggregators (Glovo, Bolt Food) takes a major share of the kitchen's profit and does not allow forming your own database of regular guests.
'Dead zones' Wi-Fi in halls and rooms
Guests complain about slow or disappearing internet, waiters cannot take orders on mobile terminals due to connection drops.
Malfunctions of POS terminals during peak load hours
In the evening or on holidays the cash register is down, orders do not reach the kitchen on time, dishes get mixed up, and the establishment loses its reputation.
No systematic approach to bringing guests back
The establishment does not collect visitors' contact data for sending special offers, and guests forget paper discount cards at home.
Complete engineering loop: Software + Equipment
We close simultaneously the development of software and the physical setup of servers, networks and workstations.
Software
Own website and service delivery
Stylish fast restaurant site with a cart, delivery zone selection, online payment and direct order sending to cash register terminal Poster or Syrve.
Interactive QR menus (Choice QR)
Implementation of a digital menu with quick call to the waiter, table payment and electronic tips with the possibility of instant change of the stop-list.
Booking and delivery chatbots in Telegram
Convenient bot for ordering food in one click, booking tables or hotel rooms and accruing cashback on Apple/Google Wallet electronic card.
IP-telephony with order history retention
The delivery operator sees the guest's address and favorite dishes even before picking up the phone, reducing the conversation time to 40 seconds.
Servers, networks and equipment
Seamless guest Wi-Fi with Hotspot
Installation of UniFi or MikroTik access points: guests freely move around the establishment without connection interruption, and authentication collects contacts for marketing.
Isolated secure POS and cash network
A separate protected VLAN subnet for cash registers, kitchen printers and payment terminals, isolated from the guest internet.
Backup internet with automatic switching
Installation of two independent lines (optics + backup 4G LTE router), ensuring uninterrupted cash register operation even in case of provider failure.
IP video surveillance of bar and kitchen zones
Cameras with audio recording over the cash zone and kitchen with access for the manager from a smartphone from any point in the world.
Implementation Packages
Cost is calculated individually based on the results of the technical audit without hidden charges.
Frequently asked questions
How does your own delivery website pay for itself?
Is it difficult for staff to update stop lists and prices in the menu?
How does Wi-Fi Hotspot help attract new guests?
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Do you need consultation regarding the project in the field of "IT for restaurants and hotels"?
Leave your contacts, and our engineer will contact you to discuss requirements and prepare a technical proposal.
Confidentiality
Official NDA contract for system audit
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