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ALL IT Agency
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System administration, IT outsourcing, and uninterrupted business support

Comprehensive engineering support for digital infrastructure of enterprises: from server configuration and virtualization to migration to the cloud and round-the-clock monitoring. We guarantee 99.9% uptime, financial responsibility for SLA and full security of corporate data.

SLA 99.9% Linux & Windows Server Proxmox & VMware Veeam Backup Helpdesk 24/7 Zero Trust
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99.9% uptime

Uninterrupted Operation

Guaranteed availability of critical services under an official SLA contract.

< 15 minutes

Response Time

Immediate response of the on-call engineering shift for incidents of 1-level priority

0 losses

Data Storage

Automatic backup 3-2-1 with encryption and regular test recovery

24/7 monitoring

Proactive Control

Automatic detection and resolution of issues before the user notices them

Reliable IT infrastructure — the foundation of daily business

ALL IT Agency provides full-service IT outsourcing and server administration. Instead of one system administrator who may get sick or go on leave, you get a consolidated team of certified engineers (DevOps, SysAdmin, Network & CyberSec) with years of experience and financial responsibility for the results.

✓ We sign an official contract with fixed price and development terms
✓ Warranty SLA support 90 days after the system is put into operation
✓ 100% transfer of intellectual property and source code of the project to the client

Immediate Helpdesk

Average response time to user request — up to 5 minutes through a convenient Telegram bot or ticket system.

Layered Protection

VLAN subnet isolation, two-factor authentication 2FA, disk encryption and strict access security policies.

Virtualization and Clouds

Reduction of costs on «hardware» to 40% thanks to efficient consolidation of resources in Proxmox VE or EC clouds.

Guarantee of Restoration

Regular training on Disaster Recovery — clear instructions and verified system restoration within minutes.

[ 8 DIRECTIONS OF SYSTEM ADMINISTRATION ]

Comprehensive engineering solutions for IT infrastructure

Choose the required service format according to the current company scale — from audit and point adjustments to full IT-outsourcing under key.

[ 01 ] Subscriber support
IT Outsourcing and Client Support

IT Outsourcing and Client Support ↗

Full support of the company's IT infrastructure at a single fixed tariff. Replacing in-house admins with a coordinated team of engineers at a fixed SLA.

What is included in the implementation:
✓ Full Administration of Computer, Servers and Network Park
✓ Unlimited Remote and Scheduled Field Support for Engineers
✓ Proactive monitoring of stability and preventive maintenance.
✓ Official Contract, Financial Liability and SLA Schedule 99.9%
ITIL v4 / SLA 99.9% / Zabbix / Grafana / Telegram Bot Alerts
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[ 02 ] Diagnosis and Audit
Comprehensive IT Infrastructure Audit of the Company

Comprehensive IT Infrastructure Audit of the Company ↗

Deep technical review of servers, network equipment, security policies and backups. Identification of bottlenecks, risk of failures and overpayment for licenses.

What is included in the implementation:
✓ Full inventory of physical and virtual equipment park
✓ Creation of Up-to-Date Topological Map of Servers and Network
✓ Security analysis, vulnerabilities, and compliance with CIS Benchmarks
✓ Detailed report with prioritized modernization and optimization plan
CIS Benchmarks / Nmap / OpenVAS / Wireshark / Network Map
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[ 03 ] Server engineering
Server Configuration, Monitoring, and Administration

Server Configuration, Monitoring, and Administration ↗

Installation, fine-tuning, hardening of security and regular updating of Linux and Windows servers. Optimization of web servers and DBMS performance.

What is included in the implementation:
✓ Deployment and configuration of Linux (Ubuntu/Debian/RHEL) and Windows Server
✓ Optimization of database performance (PostgreSQL, MySQL, MS SQL) under high load
✓ Configuration of web stacks (Nginx, PHP-FPM, Redis) and email servers
✓ Automatic patch installation for security and OS integrity control
Ubuntu Server / Debian / RHEL / Windows Server 2025 / Nginx / Docker
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[ 04 ] Cloud Migration
Infrastructure and Services Migration to the Cloud

Infrastructure and Services Migration to the Cloud ↗

Secure migration of local servers, databases, and work applications to European cloud data centers (AWS, Azure, Hetzner) without business process downtime.

What is included in the implementation:
✓ Design of Targeted Cloud and Hybrid Architecture
✓ Seamless data transfer, services, and databases without business interruption
✓ Configuration of Encrypted VPN Tunnels Between Office and Cloud
✓ Optimization of cloud resource costs (FinOps) to avoid overspending
AWS / Microsoft Azure / Hetzner Cloud / WireGuard / IPsec
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[ 05 ] Smart Office
Designing and deploying IT-infrastructure for "Turnkey Office"

Designing and deploying IT-infrastructure for "Turnkey Office" ↗

Furnishing new offices and modernizing existing ones: server room, seamless corporate Wi-Fi, access control, access control system, video surveillance, and networks.

What is included in the implementation:
✓ Installation of server cabinets, uninterruptible power supplies (UPS) and uninterrupted power systems
✓ Construction of a seamless Wi-Fi 6 network based on Ubiquiti UniFi solutions
✓ Organization of centralized Active Directory domain and network disks
✓ Connection and configuration of employee workstations and peripherals
Ubiquiti UniFi / MikroTik / Active Directory / UPS Management / Wi-Fi 6
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[ 06 ] Disaster Recovery
Backup and disaster recovery planning

Backup and disaster recovery planning ↗

Building a multi-tiered automated backup system according to 3-2-1 with encryption and isolated geo-distributed storage. Guarantee of RPO/RTO recovery.

What is included in the implementation:
✓ Configuration of automatic database backup, files, and OS images
✓ Backup storage on local NAS and remote data center storage in the EU
✓ Encryption of backup copies with customer (AES-256) keys from encryption tools
✓ Regular test deployment of backups with fixed RTO control time
Veeam Backup & Replication / TrueNAS / ZFS / S3 Glacier / AES-256
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[ 07 ] Virtualization and clusters
Implementation of virtualization and private clouds

Implementation of virtualization and private clouds ↗

Consolidation of physical hardware into reliable high availability (High Availability) virtual clusters based on Proxmox VE or VMware ESXi without expensive subscriptions.

What is included in the implementation:
✓ Installation and configuration of fault-tolerant clusters Proxmox VE / VMware
✓ Migration of physical servers to virtual environment (P2V Migration)
✓ Configuration of clustered distributed data storage (Ceph / ZFS)
✓ Automatic restart of virtual machines on live node upon failure
Proxmox VE / VMware ESXi / Hyper-V / Ceph / KVM / High Availability
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[ 08 ] User Support
Helpdesk: Technical Support for Users and Workstations

Helpdesk: Technical Support for Users and Workstations ↗

Operational first, second, and third line support service for employees. Remote connection in a few minutes, problem resolution with PCs, email, and software.

What is included in the implementation:
✓ Receipt and Processing of Requests via Ticket System, Messengers and Phone
✓ Remote secure connection to employees' workstations
✓ Elimination of operational system failures, office software, bank-client systems, and printers
✓ Onboarding new employees: issuance of user accounts, email, and access
Jira Service Management / AnyDesk Enterprise / GLPI / RustDesk / 24/7 SLA
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[ INFRASTRUCTURAL TECHNOLOGICAL STACK ]

Stack of tools that guarantees uninterrupted 24/7

We use industrial standards for virtualization, operating systems, monitoring, and data protection.

Operating Systems and Servers

Stable distributions of corporate class with long-term support (LTS).

  • Ubuntu Server 24.04 LTS
  • Debian 12 Bookworm
  • Red Hat Enterprise Linux / Rocky Linux
  • Windows Server 2022 / 2025 Standard
  • Active Directory Domain Services (AD DS)

Virtualization and clustering

Highly available hypervisor platforms and distributed storage systems

  • Proxmox Virtual Environment (HA Cluster)
  • VMware vSphere / ESXi 8.0
  • Microsoft Hyper-V Server
  • Ceph Distributed Storage
  • KVM & Linux Containers (LXC)

Cloud platforms and networks

Hybrid infrastructures and data centers of Tier III+ level in Ukraine and Europe

  • Amazon Web Services (AWS)
  • Microsoft Azure Cloud
  • Hetzner Online (Dedicated & Cloud)
  • WireGuard & IPsec VPN Gateways
  • Cloudflare Zero Trust & WAF

Monitoring and Backups

round-the-clock telemetry collection and guaranteed restoration without loss.

  • Zabbix 7.0 LTS Monitoring
  • Prometheus & Grafana Dashboards
  • Veeam Backup & Replication v12
  • TrueNAS Enterprise Storage
  • Automated Telegram & SMS Alerting
Proactive Implementation Stages

How we take your infrastructure under reliable control

Clear engineering regulation without chaos, stops at workstations and risk for daily commercial activities.

01

Infrastructure audit and security review

We conduct express scanning of servers, network and PCs. We detect current vulnerabilities, unlicensed software, weak passwords and points of failure.

02

Approval of SLA schedule and access matrix

We sign a confidentiality agreement (NDA), fix the exact response time (SLA), define access rights and contacts of responsible persons.

03

Setting up round-the-clock Zabbix monitoring

We are deploying metric collection sensors (CPU, RAM, disk, RAID status, service availability) and connecting the notification system to our on-duty shift.

04

Configuration of automatic backup

We organize daily backup of critical databases and files according to the rule 3-2-1 with mandatory encryption and storage of copies in EU data centers.

05

Elimination of Critical Vulnerabilities and Optimization

Closing identified "holes" in protection, updating outdated software, configuring Active Directory group policies, and accelerating system performance.

06

Constant support 24/7 and scaling

Daily ticket processing for employees, regular server maintenance, monthly reports for management, and development of IT infrastructure.

Our Clients

Companies that trust ALL IT Agency for development, scaling, and security of their digital solutions

Partner Enterprise
Wizeclub
Meregi Group
Partner Case 6
Valikhnovski Surgery Institute
Partner Case 11
Partner Case 5
DIM Service
TOV Zagin Alpha
Partner Enterprise
Wizeclub
Meregi Group
Partner Case 6
Valikhnovski Surgery Institute
Partner Case 11
Partner Case 5
DIM Service
TOV Zagin Alpha
[ FREQUENT QUESTIONS ]

Answers to questions from the client

Key details regarding terms, warranties, transfer of source code and the development process.

The in-house admin requires a work place, tax payments, vacation and sick leave, and his expertise is often limited. Moreover, when he is on leave or sick, the business remains unprotected. With ALL IT Agency you get a whole team of specialists (server engineers, network specialists, security and cloud specialists) for a smaller budget, who work under an SLA 24/7 without weekends and sick leave.
According to our SLA standard for critical incidents (server stoppage, database unavailability, absence of internet in the office) response time is up to 15 minutes. For standard employee requests (email issues, printer problems, access configuration) first response time — up to 5–10 minutes via Telegram or ticket system.
Yes, definitely. Before starting the work, we necessarily sign a bilateral non-disclosure agreement (NDA) regarding confidential information with strict legal and material liability. All passwords are stored in isolated encrypted vaults (Enterprise Vault), and access by engineers is strictly logged in audit journals.
We design infrastructure to minimise the impact of blackouts: servers are moved to protected European data centres, or uninterruptible power supplies (UPS) with safe automatic shutdown are configured. For internet connectivity, we configure Multi-WAN on MikroTik routers: automatic, instant switching between the main provider, backup fibre, and Starlink.
Yes. We are official partners of leading equipment and software distributors in Ukraine. We help select optimal servers, network equipment (MikroTik, UniFi) and workstations at wholesale prices, as well as legalize or optimize costs for Microsoft licenses, antivirus and office packages without overpayment.
Collaboration starts with a free introductory IT audit: our engineer analyzes your equipment park, network and servers. After that, we form a fixed commercial offer, sign a contract and NDA, deploy monitoring and within 3–5 working days fully restructure the infrastructure under our control without any downtime for employees.

Solution needed according to specific requirements Your industry?

Find out how we adapt and deploy IT infrastructure and services for government agencies, healthcare, retail, HoReCa, logistics and construction sectors.

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Do you need reliable IT support or stable servers for business?

Order a comprehensive initial IT audit of your infrastructure. Our leading system architect will conduct an analysis, find hidden risks, and offer a fixed service fee.

Confidentiality

Official NDA contract for system audit

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