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Professional implementation of KeyCRM for commercial business and service sector

Combines orders from marketplaces (Rozetka, Prom, Allo, Etsy, Amazon), websites, messengers (Instagram Direct, Telegram, Viber) and delivery services in one operator window. Automatic generation of TTN, inventory deduction and real profit without routine.

✓ Manager's single work station: zero lost leads from chats and comments
✓ Instant 1-click logistics waybill generation (Nova Poshta / Ukrposhta) without address errors
✓ Automatic updating of product inventory on all marketplaces simultaneously
✓ End-to-End Analysis of Order Marginality and Efficiency of Each Manager
KeyCRM Partner Marketplaces in Ukraine Instagram Direct API Nova Poshta TTN Warehouse management
Receive implementation calculation
Formats and pricing
ALL IT • SERVICE SPEC
SLA 99.9%
[ Implementation of CRM Systems ] WARRANTY UNDER AGREEMENT
Omnichannel sales: 12 sources ➔ 1 window

Processed orders today: 342. Average response time in chat: 1 min 40 sec.

⏱ Start: 1–3 days 🛡️ NDA: 100% SLA Warranty
📦
Marketplaces
Rozetka, Prom, Etsy
💬
Chat Center
Insta, TG, Viber in 1 windows
🚚
Auto-TTN
1 clicks on delivery
📊
Composition & Margin
Inventory Control
✓ Official contract with fixed cost of work
✓ 100% transfer of rights to code and configuration to the customer
✓ Assigned leading engineer and support 90 days
FULL TRANSFER OF RIGHTS CONTRACT + WARRANTY
[ SELLING EFFICIENCY ]

How implementing KeyCRM increases profit for a product business

Resolve chaos in messengers, order duplication, and human errors during shipments

[ 01 ]

Acceleration of order processing by 4 times

The manager does not switch between website tabs, email applications and tables. All customer data is automatically pulled in.

[ 02 ]

Zero lost messages in Instagram Direct

Official Instagram Messaging API integration allows tracking each conversation, story-mention and comment in the lead card.

[ 03 ]

Accurate inventory tracking without restocking

When selling on Rozetka, the product balance is synchronously reduced on Prom, in the online store and physical store.

[ 04 ]

Financial Results per Order

Automatic calculation of cost, marketplace commissions, delivery cost and net profit for each transaction.

[ ENGINEERING STANDARD OF IMPLEMENTATION ]

What is included in the comprehensive KeyCRM setup

We create a reliable digital framework tailored to your company's real business processes

[ STEP 01 ] Audit

Pre-project audit of channels and funnels

We analyze order sources, product assortment specifics, payment and delivery options, and form a status map.

[ STEP 02 ] Marketplaces

Connection of marketplaces and online stores

We integrate Prom, Rozetka, Allo, Kasta, Etsy, WordPress/WooCommerce sites, Shopify or custom engine.

[ STEP 03 ] Communications

Chat center and messenger settings

Connecting official Instagram Direct channels, Telegram bots, Viber, telephony (Binotel, Ringostat, Phonet).

[ STEP 04 ] Delivery

Logistics integration (Nova Post, UkrPost)

We configure automatic TTN generation, tracking of shipment statuses, automatic SMS/Viber notifications to clients with waybill numbers.

[ STEP 05 ] Inventory & PRRO

Warehouse accounting, modifications, and fiscalization

We configure inventory accounting, product modifications (sizes, colors), multilingual support and online receipts Checkbox / Timely. Cash register.

[ STEP 06 ] Training

Training of staff and work schedules

We conduct a practical workshop for managers and leaders, provide video instructions and ensure support for the first 30 days.

[ RATE PACKS ]

Choose the implementation package for KeyCRM according to business scale

Fixed service cost, transparent work plan, and official guarantee of results

For single-brand stores and startups

Basic E-commerce

Quick start for an online store or Instagram shop: connecting 1–2 channels, deliveries and chats.

Development time: from 5–7 working days
Work Scope:
✓ Configuration of order status and lead funnel
✓ Connecting the website or 1 marketplace (Prom / Rozetka)
✓ Integration of Instagram Direct and 1 Telegram bots
✓ Setup of the 'Nova Posta' delivery module (auto-TTN)
✓ Basic setup of warehouse and import of goods
✓ Educational video lesson for the team (up to 2 hours)
Choose 'Basic E-commerce'
Most popular choice for system salespeople ★ Popular

Merchandise Business Plus

Full automation of multi-channel sales: marketplaces, chat center, telephony, software cash register and extended analytics.

Development time: from 10–14 working days
Work Scope:
✓ Everything that is included in the package 'Basic E-commerce'
✓ Connection to 4 sources (Rozetka, Prom, site, Kasta)
✓ Full chat center (Instagram, Telegram, Viber, Facebook)
✓ Integration of virtual IP telephone (Binotel / Ringostat)
✓ Integration of the software RPO (Checkbox or Vchasno.Kasa)
✓ Automated trigger SMS/Viber messages to customers
✓ Live workshop with a team and 30 days of support
Choose 'Merchandise Business Plus'
For large distributors and networks

Omnichannel Enterprise

Large-scale implementation for companies with multiple brands, warehouses, international marketplaces (Etsy/Amazon) and custom API.

Development time: from 3–4 weeks
Work Scope:
✓ Everything that is included in the package «Commodity Business Plus»
✓ Connection of unlimited number of websites and marketplaces
✓ Integration with international channels (Etsy, Amazon, eBay, Shopify)
✓ Complex multi-warehouse logistics and stock reservations
✓ Two-sided integration with 1C / MASTER / BAS through API
✓ Distribution of access rights by roles and financial reports P&L
✓ Personal Support Manager with Response Time of 15 Minutes
Choose 'Omnichannel Enterprise'
← Swipe options →
[ ONLINE CALCULATION ]

Calculate the volume of work for KeyCRM setup

Select business parameters to receive a personalized estimate of the timeline and work scope

1. Sources of Orders and Marketplaces: Select Variant

2. Client communication channels: Select Variant

3. Composition, finance, and accounting systems: Select Variant

CHOOSEN PARAMETERS OF THE SOLUTION:
⏱ Estimated Timeline: Calculation... 👥 Team: 2–3 engineers
1. Sources of Orders and Marketplaces: 1–2 channels (Website or Instagram + Prom)
2. Client communication channels: Only messengers (Instagram Direct + Telegram)
3. Composition, finance, and accounting systems: Basic warehouse in KeyCRM + Nova Post / UkrPost
✓ Parameters will be fixed in the application form
Get an exact quote
[ STAGES OF COOPERATION ]

How the project is delivered

Transparent process from first contact to final release on your domain.

01
2–3 days

Analysis of processes and preparation of technical requirements

We thoroughly document the logic of order processing, employee roles, lead sources, and reporting requirements.

02
2–4 days

Basic system configuration and funnel setup

We create the status structure, user fields, payment types, warehouses and order distribution rules between managers.

03
3–6 days

Connecting sales channels and delivery services

We integrate marketplaces, chats, telephony, PRRO, Nova Poshta, and configure templates for auto-replies and TTN.

04
2–3 days

Testing end-to-end order chains

We conduct test purchases through all channels, check the correctness of data transmission, inventory deduction and check creation.

05
2–5 days

Training Employees and Launching into Operation

We conduct interactive training for managers, provide instructions and accompany the first days of real work.

Our Clients

Companies that have entrusted ALL IT Agency with the development and scaling of their digital solutions

Wizeclub
Partner Case 5
TOV Zagin Alpha
Partner Case 6
Meregi Group
Partner Enterprise
Partner Case 11
DIM Service
Valikhnovski Surgery Institute
Wizeclub
Partner Case 5
TOV Zagin Alpha
Partner Case 6
Meregi Group
Partner Enterprise
Partner Case 11
DIM Service
Valikhnovski Surgery Institute
[ FREQUENT QUESTIONS ]

Answers to common questions from customers

Key details regarding terms, independent website editing, and rights transfer.

KeyCRM has the best ready integrations with Ukrainian and international marketplaces (Rozetka, Prom, Allo, Etsy), official Instagram Direct API, built-in module for working with Nova Poshta and Ukrposhta without third-party intermediaries, as well as a clear human-oriented interface.

Yes. KeyCRM uses exclusively the official Meta Messenger API. We do not use «gray» parsing methods or browser emulation, therefore the risk of blocking your Instagram business account is completely excluded.

KeyCRM serves as the single source of truth for warehouse balances. As soon as an order is placed on Prom or in the store, KeyCRM instantly sends an updated balance to Rozetka, the site and other connected storefronts, preventing the sale of products that are not in stock.

Yes. Direct integration is supported with Checkbox and Vchasno.Kasa services. A fiscal receipt is automatically generated at the moment of prepayment or after receiving postpayment from Nova Poshta, and the fiscal number or link to the receipt is sent to the customer via SMS.

On average, configuration takes from 7 to 14 working days. Your sales department's work does not stop for a single minute: all configurations and tests are conducted in parallel, and the transition of the team to the new system takes place in one agreed day.

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Would you like to automate order processing in KeyCRM?

Describe your sales channels and current order volume. Our certified specialist will prepare a personalized implementation plan and an accurate cost estimate.

Confidentiality

Official NDA contract for system audit

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