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DevOps as a service (DaaS) and dedicated team of engineers under SLA

Get the competencies of a Senior DevOps team without the costs of hiring, onboarding and maintaining in-house specialists. We provide continuous support 24/7, response to critical incidents within 15 minutes, release automation and regular planned development of your IT infrastructure.

✓ Reaction within 15 minutes according to official SLA: on-call engineers available round-the-clock without holidays and weekends
✓ Cost savings up to 60% budget: ready team of architects at a price less than the salary of one full-time Senior DevOps
✓ Coverage of the full stack: clouds AWS/GCP, Kubernetes, CI/CD, databases, monitoring and security
✓ Transparent reports: monthly detailed reports on completed tasks, optimizations, and system stability
SLA 99.9%+ Incident Response < 15 min Dedicated Lead Architect Continuous Infrastructure Updates Cloud Migration & Support
Get a cost estimate
Formats and pricing
ALL IT • SERVICE SPEC
SLA 99.9%
[ DevOps and Cloud Servers ] WARRANTY UNDER AGREEMENT
Active SLA monitoring and engineering on-call

Status: 100% Online • Response Time: 4 minutes • 24/7 scheduling active • Warranty per contract

⏱ Start: 1–3 days 🛡️ NDA: 100% SLA Warranty
⏱️
SLA 15 min
Guarantee of Response
👨‍💻
Senior Team
No Hiring Costs
🛡️
99.95% Uptime
Contractual Liability
📊
Monthly Plan
Regular Tasks
✓ Official contract with fixed cost of work
✓ 100% transfer of rights to code and configuration to the customer
✓ Assigned leading engineer and support 90 days
FULL TRANSFER OF RIGHTS CONTRACT + WARRANTY
[ Advantages of Outsourcing ]

Why Renting DevOps Team is More Advantageous than Hiring Full-Time Employees

Business is freed from risks of hospitalizations, resignations, shortages of rare skills and downtime of infrastructure

[ 01 ]

Immediate start without 3-month hiring

Connecting to your project within 48 hours: conducting an audit, taking access and immediately starting to perform tasks.

[ 02 ]

Continuity without holidays or human factors

The in-house engineer may get sick or be on leave. Our team ensures interchangeability and rotation 365 days per year.

[ 03 ]

Collective expertise of 10+ engineers

Complex architectural solutions are not decided by one person, but by an experienced team of architects who have completed hundreds of projects.

[ 04 ]

Legal and financial liability

All obligations, response time, and penalty sanctions for downtime are clearly fixed in the official SLA contract.

[ SERVICE SCHEDULE ]

What is included in the monthly DevOps support service package

Full spectrum of operational and strategic support for your digital platform

[ STEP 01 ] 24/7 SLA

Round-the-clock incident monitoring (24/7 On-Call)

Immediate response of the on-call engineer to notifications about server, database, or backend service outages

[ STEP 02 ] Updates

Regular software updates and security patches

Planned update of operating system versions, Kubernetes, Nginx, PHP, databases, and resolution of CVE without interrupting operations.

[ STEP 03 ] Backups

Control backups and test recovery

Daily backup creation verification and monthly data recovery tests (Disaster Recovery Drills).

[ STEP 04 ] CI/CD

Support and refinement of CI/CD pipelines

Help developers in configuring new branches, integration of automated tests, optimization of application build speeds.

[ STEP 05 ] FinOps

Constant optimization of costs and productivity

Monthly resource monitoring, identification of bottlenecks in queries, and optimization of cloud billing

[ STEP 06 ] Hours

Allocated Hours for Developing New Solutions

Pool of guaranteed engineering hours per month for designing new infrastructure, microservices, and migrations.

[ Tariff Plans ]

Subscriber DevOps Support Packages

Select the volume of engineering hours and the guaranteed service level (SLA)

For stable projects that require reliable monitoring

Maintenance Retainer

Basic infrastructure support: monitoring, regular updates, backup checks and incident resolution during working hours.

Development time: 20 hours/month • Response to 1 hours
Work Scope:
✓ 20 hours of work for a Senior DevOps engineer per month
✓ Support during working hours (Mon–Fri, 09:00–18:00)
✓ Monitoring availability and integrity of backups
✓ Planned update of security packages
✓ Consultations for development team in chat
✓ Reporting and unused hours are carried over
Choose the tariff 'Maintenance'
Best for e-commerce, fintech and services 24/7 ★ Popular

Business SLA 24/7

Full outsourcing with round-the-clock staffing, response to emergencies within 15 minutes and active development of infrastructure.

Development time: 50 hours/month • Response within 15 min
Work Scope:
✓ 50 hours of engineering work per month
✓ Round-the-clock incident response 24/7/365
✓ Guaranteed response time for critical incidents to 15 minutes
✓ Support for Kubernetes clusters and complex databases
✓ Active optimization of cloud costs (FinOps) and CI/CD
✓ Assigned Team Lead and weekly status meetings
Choose 'Business SLA 24/7'
For large ecosystems and international products

Enterprise Dedicated Pod

Fully dedicated DevOps engineer subsystem (Dedicated Pod) with individual schedule, high hour limit and zero downtime.

Development time: 120+ hours/month • Response within 10 min
Work Scope:
✓ 120+ hours of dedicated architect team availability
✓ Priority scheduling with response time up to 10 minutes
✓ Deep design of scalable Multi-Cloud solutions
✓ Full responsibility for incidents involving financial compensation
✓ Development of Internal Developer Platform (IDP)
✓ Direct participation in planning the company's technical strategy
Choose 'Enterprise Pod'
← Swipe options →
[ COST CALCULATOR ]

Calculate the budget for DevOps outsourcing

Select the required mode of rotation and monthly work volume

1. Desired shift schedule for engineers: Select Variant

2. Estimated volume of planned tasks per month: Select Variant

3. Complexity of the technology stack: Select Variant

CHOOSEN PARAMETERS OF THE SOLUTION:
⏱ Estimated Timeline: Calculation... 👥 Team: 2–3 engineers
1. Desired shift schedule for engineers: Working hours (Mon–Fri, 09:00–18:00)
2. Estimated volume of planned tasks per month: Up to 20 hours (Support + minor fixes)
3. Complexity of the technology stack: Classic virtual servers (Linux, Nginx, MySQL, PHP/Node)
✓ Parameters will be fixed in the application form
Get an exact quote
[ STAGES OF COOPERATION ]

How the project is delivered

Transparent process from first contact to final release on your domain.

01
1–2 days

Inventory and transfer of access rights

We sign the Non-Disclosure Agreement (NDA) and SLA, accept access rights and create an infrastructure map.

02
3–4 days

Basic audit and alerting setup

We connect our monitoring systems to your servers and check the functionality of backups

03
1 Day

Start of on-call coverage 24/7

We are introducing the project into the engineers' scheduling graph. Telegram and PagerDuty channels are ready to receive signals.

04
Weekly

Execution of planned backlog of tasks

Optimize deployment pipelines, close technical debt, and consult your developers

05
Monthly

Monthly report and synchronization

We provide a detailed report on time spent, stability metrics, recommendations, and plan the next sprint.

Our Clients

Companies that have entrusted ALL IT Agency with the development and scaling of their digital solutions

TOV Zagin Alpha
Partner Enterprise
Partner Case 5
Meregi Group
Partner Case 11
Partner Case 6
Valikhnovski Surgery Institute
Wizeclub
DIM Service
TOV Zagin Alpha
Partner Enterprise
Partner Case 5
Meregi Group
Partner Case 11
Partner Case 6
Valikhnovski Surgery Institute
Wizeclub
DIM Service
[ FREQUENT QUESTIONS ]

Answers to common questions from customers

Key details regarding terms, independent website editing, and rights transfer.

At the Business SLA rate, response time is up to 15 minutes at any time of day. The on-call engineer receives a loud automatic call, connects to the servers, diagnoses the problem, and starts recovery according to approved instructions (Runbooks).

Under the Maintenance and Business plans, up to 25% unused hours carry over to the following month, allowing you to accumulate them for major planned updates or large migrations.

We use a transparent task tracking system (Jira/YouTrack). Every minute is accounted for a specific completed task with a detailed description of changes. You have constant access to the dashboard of completed work.

No, we do not write business code for applications. We are a reliable backend for your developers: providing them with fast deployment tools, stable databases, resilient servers and freeing them from the need to deal with Linux configurations or cloud networks.

The contract clearly specifies the level of system availability (Uptime from 99.9%), maximum response time, and penalty sanctions: in case of violation of the guaranteed response time, the cost of the subscriber service for the current month is proportionally reduced.

Share this service with partners or colleagues

Fast delivery to the working chat or copying the link for budget approval

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Is reliable DevOps support needed for your business 24/7?

Describe your project and current pain points in the infrastructure. Our technical director will offer an optimal tariff plan and connection plan within 24 hours.

Confidentiality

Official NDA contract for system audit

Quick Feedback

We will contact you within 15 minutes during business hours.

Order DevOps support under SLA

The tech lead will contact you within 15 minutes during working hours