Skip to content

Development of working business bots in Telegram and Slack with deep integration into ERP and CRM

Convert regular messengers into a full-featured mobile work place for your team. We develop highly reliable corporate chatbots: order processing "from fields", instant notifications about accidents and payments, checking warehouse balances, invoice approvals and daily financial summaries for management directly in Telegram or Slack.

✓ Real-time execution of operations: employees create leads, invoices and requests in 15 seconds without logging into CRM
✓ Two-way integration with databases: real-time synchronization with 1C/BAS, SAP, PostgreSQL, MySQL
✓ Support for Telegram WebApps (Mini Apps): full interactive interfaces within the messenger
✓ Secure authentication: access only to authorized employees via phone number and 2FA
Telegram Bot API & WebApps Slack Enterprise Workflows ERP & CRM Real-time Sync Transactional Alerts Engine Secure 2FA Staff Auth
ALL IT • SERVICE SPEC
SLA 99.9%
Development of Systems for Business WARRANTY UNDER AGREEMENT
Corporate employee assistant

Processed commands: 8,420 • Active employees: 180 • Response time: 0.4s • Integration: ERP 100%.

⏱ Start: 1–3 days 🛡️ NDA: 100% SLA Warranty
🤖
Telegram Bot
Fast Commands
⚡
0.4s Response
Immediate Connection
🔄
ERP & CRM Sync
Direct Integration
🔒
2FA Protection
Access by Number
✓ Official contract with fixed cost of work
✓ 100% transfer of rights to code and configuration to the customer
✓ Assigned leading engineer and support 90 days
FULL TRANSFER OF RIGHTS CONTRACT + WARRANTY
[ MOBILITY AND SPEED ]

How chatbots replace slow and expensive mobile apps for staff

Employees already know how to use Telegram — zero training costs and 100% team engagement

[ 01 ]

Operative field staff

Trade representatives, couriers and service engineers issue acts and photo reports directly on the client's object in 2 clicks.

[ 02 ]

Immediate response to incidents and orders

Critical notifications (server crash, VIP orders, large payment) are sent to responsible persons with a sound signal.

[ 03 ]

Cost savings of up to 70% on interface development

Instead of creating separate mobile apps for iOS and Android, a Telegram chat-bot provides cross-platform functionality immediately.

[ 04 ]

Morning summaries for business owner

At 09:00 every morning the bot sends a summary report to the manager: yesterday's revenue, plan/fact sales, accounts receivable and critical incidents.

[ STAGES OF CREATION OF BOTs ]

What is included in the development of a corporate chatbot

End-to-end process from dialogue scenarios to integration of complex API gateways and message queues

[ STEP 01 ] Scenarios

Scenario design and team tree

We are forming a logic map, text scripts, intuitive menu of quick buttons (Inline Keyboards) and user roles.

[ STEP 02 ] Security

Secure System for Personnel Authentication (2FA)

Binding Telegram ID to an internal employee account by phone number, PIN code or corporate domain.

[ STEP 03 ] WebApps

Development of Telegram Mini Apps (WebApps)

Embedding fully functional interactive web forms directly into Telegram: product catalogs, calendars, and shopping carts without switching to a browser.

[ STEP 04 ] Integration

Two-way integration with ERP, CRM and databases

We configure fast webhooks: any change in the bot instantly updates records in the database, and events from CRM send notifications to the bot.

[ STEP 05 ] Reporting

Report generation and chart module in chat

Generation of summary tables, beautiful load graphs and sending of formed PDF/Excel documents directly in the dialog.

[ STEP 06 ] Release

Deployment on reliable servers and monitoring 24/7

We publish the bot in an isolated Docker container with automatic restart on failures, protection against blocks, and monitoring of responses.

[ Tariff Plans ]

Development packages for corporate chatbots

From a simple notification bot to a full-fledged company tool

Quick start for real-time information

Notification & Alerting Bot

Bot for one-way and interactive notifications: payment status, new leads from the site, server outages and daily reports.

Development time: from 1–2 weeks
Work Scope:
✓ Configuration of Telegram bot for the team to 30 employees
✓ Integration with website or CRM to obtain leads and payments
✓ Ability to accept/reject applications with simple buttons
✓ Morning automatic report on company performance indicators
✓ Deployment on server and setup of SSL webhooks
✓ 14 Days of Guaranteed Support
Most popular for field staff and sales ★ Popular

Operations Interactive Bot

Fully featured work cabinet in Telegram: inventory check, invoice creation, photo reports and integration with ERP/1C.

Development time: from 3–5 weeks
Work Scope:
✓ Everything that is included in the package «Notification & Alerting Bot»
✓ Two-way data exchange with ERP (SAP / 1C/BAS / Custom DB)
✓ Product Search by Name/Barcode and Price/Stock Check
✓ Client order formatting directly from the messenger
✓ Photo Upload with Attachment to Invoice or Customer
✓ 30 Days of Technical Support
For large corporations and thousands of users

Enterprise Mini App Suite

Full-featured Telegram WebApp (Mini App): interactive UI, role-based 2FA model, bots for Slack and Telegram simultaneously.

Development time: from 6–8 weeks
Work Scope:
✓ Everything that is included in the package 'Operations Interactive Bot'
✓ Development of a full-featured graphical interface for Telegram Mini App (React)
✓ Synchronous work in Telegram and corporate Slack
✓ Two-factor authentication through corporate SSO
✓ Generation of PDF invoices and expense reports on flight
✓ Dedicated development team and lifetime guarantee
← Swipe options →
[ COST CALCULATOR ]

Calculate the cost of business bot development

Select the Messenger and Required Functionality

1. Primary messenger for the team: Select Variant

2. Systems that need to be integrated with the bot: Select Variant

3. Desired bot interface type: Select Variant

CHOOSEN PARAMETERS OF THE SOLUTION:
⏱ Estimated Timeline: Calculation... 👥 Team: 2–3 engineers
1. Primary messenger for the team: Telegram (Most flexible and fast option)
2. Systems that need to be integrated with the bot: CRM system (KeyCRM, HubSpot, Bitrix24)
3. Desired bot interface type: Text commands and regular inline buttons
✓ Parameters will be fixed in the application form
Get an exact quote
[ STAGES OF COOPERATION ]

How the project is delivered

Transparent process from first contact to final release on your domain.

01
3–5 days

Audit of tasks and logic of prototyping

Determine which operations the bot should automate and create a dialogue scheme with buttons

02
3–4 days

Design of security and registration

Configure employee authentication by phone number and access rights distribution

03
2–3 weeks

Programming the bot core and integrations

We develop the backend in PHP 8.3 / Node.js, connecting your CRM API or database through webhooks.

04
1 Week

Load testing and scenarios

We test the application on various smartphones, test error handling and simultaneous requests

05
2–3 days

Launch and onboarding employees

Deploying a bot on a battle server, providing access to the team and training operation

Our Clients

Companies that have entrusted ALL IT Agency with the development and scaling of their digital solutions

DIM Service
Partner Enterprise
TOV Zagin Alpha
Partner Case 11
Wizeclub
Meregi Group
Partner Case 5
Partner Case 6
Valikhnovski Surgery Institute
DIM Service
Partner Enterprise
TOV Zagin Alpha
Partner Case 11
Wizeclub
Meregi Group
Partner Case 5
Partner Case 6
Valikhnovski Surgery Institute
[ FREQUENT QUESTIONS ]

Answers to common questions from customers

Key details regarding terms, independent website editing, and rights transfer.

No, this is completely excluded. The first step in the bot is mandatory verification by employee phone number (through the native "Share Contact" button in Telegram). The bot checks the number against the internal database of authorized employees. If the number is not found, access is immediately blocked.

Telegram WebApp allows opening a full-featured website directly within the messenger window. Instead of clicking dozens of text buttons, an employee sees a beautiful interactive product catalog with photographs, filters and a shopping cart, which significantly accelerates selection and ordering.

Yes. The manager simply selects the counterparty and the amount in the bot. The server automatically generates an official PDF invoice with the seal and the director's signature and immediately sends it as a file to the chat or to the client's email.

The bot itself operates on the principle of encrypted webhooks: messages are processed exclusively by your secure server. No commercial data or passwords are stored in the Telegram cloud longer than necessary for direct message delivery.

Our backend is designed asynchronously and can easily handle thousands of simultaneous requests without any delays (response delay is usually no more than 0.2–0.5 seconds).

Share this service with partners or colleagues

Fast delivery to the working chat or copying the link for budget approval

Would You Like to Automate Team Work Through a Convenient Chatbot?

Describe the processes you want to migrate to Telegram or Slack. Our developer will create a technical prototype and timeline estimate within 24 hours.

Confidentiality

Official NDA contract for system audit

Quick Feedback

We will contact you within 15 minutes during business hours.

Order a Corporate Chatbot

The tech lead will contact you within 15 minutes during working hours